Difference between revisions of "D6x00 TVs FULL HD 3D Defect"


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Revision as of 02:07, 6 October 2011

2D-Testimage

3D S.O.S. : 3D Shame Of Samsung

2D Version
No lines, no letters = 3D


As the title says, there is an *very* *very* big fault regarding the actual Samsung D6xxx LED TV Series.

We checked any possible source (Playstation 3, Samsung BDP D6500, USB SBS MKV, USB MPO-File) and every time results are same! TV doesn't wanted to show FULL HD 3D Picture!

In order to give all Samsung D6xxx owners the possibility to check, whether their TV is also affected, we placed this test pictures, here are some test pictures.

Here you'll get the 2D and 3D versions of the test picture in Full HD (1080) and Half HD (720) px formats. Download it and see it by yourself...

http://www.worldserve.de/projects/samsung/HD-Testbilder.zip


The Problem

2D-3D example
2D -3D example

As the guys from HDTVTEST.co.uk found out in an independent test, there is a very unlikely reduction of the resolution in 3D mode.

http://www.hdtvtest.co.uk/news/samsung-ue40d6530-ue32d6530-201108131337.htm

So the guys in the German Hifi-Forum started a discussion and first no one wanted to believe it and we tough, that this could only be a mistake or maybe they tested a defective TV. But as it turned out, ANY tested D6x00 pulled down the resolution VERY heavily, no matter if it was 32" or 50". So we decided to create this Wiki-Page to give you the chance to check, whether your TV is also unable to Show 3D in Full HD resolution, as it is sold.


What we had to see was a very shocking quality loss with enabling 3D, that you can see at side pictures at this page.

If the TV could show this picture in FULL HD 3D, as it is thought to, there should be no difference between 2D and 3D versions of images.

We found that D7x00 series and D8x000 series have not such an issue.

SamyGO understands that, TV switching low quality Frame Buffer resolution if 3D option enabled. So even menu contents like text and icon graphics drops their quality. We don't know why Samsung needed to switch low quality frame buffer when 3D enabled. I have doubts if this is a unconscious error at low level D6000 series TVs due this.

The Problem

What you can do?

Check out your TV if it has the same issue and cannot show 3D FULL HD images. And if your TV has same defect, please call Samsung or write them an e-mail and ask about why your TV does not show 3D contents at FULL HD resolution.

Also depending your country, please read Consumer Rights Law. Probably, due defected TV unit, you can return the device and have your money. In some countries, you can return TV and have full of it's money even if TV's warranty period ended!

What is Samsung's Opinion?

As a SamyGO Community, we also send a direct mails to some of Samsung managers about the issue and ask resolution for the problem.

We are waiting for Samsung answer about the issue. After we will publicize the answers from Samsung here and SamyGO forum.


Samsung UA40D6000, the lowest D6 series LED model box that has FULL HD 3D logo at bottom left corner.

Will be continued.



Related Links:

http://forum.samygo.tv/viewtopic.php?f=24&t=2346

http://www.hifi-forum.de/index.php?action=browseT&forum_id=151&thread=19077&z=1

http://www.jocys.com/Hardware/Samsung.htm


Special thanks to ColdFever from Hifi-Forum for creating the 3D Testimage, erdem_ua for supporting us and giving me the chance to create this wiki-page, FlashErase from Hifi-Forum for the pics of the qualityloss, and last but not least to alex1971 for bringing up the problem to us.