Do the SamyGO tools void my warranty?


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Revision as of 13:56, 8 January 2010 by Erdem ua (talk | contribs) (initial releaase)
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This is both true and false.Need explain the situation.

Flashing Device

Some people think that FLASHING hacked firmware will avoids the warranty. Is it true? This televisions has a computer system in it, so, TV it's a basically specialized computer. What if you change software of it? Is it void the devices warranty?

For example, installing linux to your windows PC, will not void your warranty but you cannot sue manufacturer about that software defects because device not came with that software. But your device is under warranty and if your mouse broken or your CPU burn, than it needed to be changed by warranty. Again you can install windows to that PC at any time too.

Same rule applies to our TV's. You can change the "software" of your TV without leaving warranty. If you flash hacked firmware to TV and if your remote controller broken after x days later, could samsung say that "its out of warranty because you flashed hacked firmware" ? If the problem arise due hacked firmware, than that problem not covered by warranty and you needed to repair byself. You can revert your firmware back or could update flash with official firmware. This will fix your TV software as it original. But If your "hardware" has defected not because of our hacks, your device is under warranty and Samsung has to be replace that failed part or whole TV under warranty.

You can brick your television using our tools. You cannot sue samsung about it, and could not want help from them because its your fault and Samsungs warranty will not cover this. But you can recover your TV with ExLink cable and with our help. We have some bricked TV's and recover them. Use forum for support.

Using USB Applications (Content Library/Game)

Peoples at forum scares about hacking firmware and wanted to use external applications. Are they void the devices warranty? At basically, it's the same thing that hacking program before execution or hacking executed program at memory. They both void the warranty if that application harms your TV, and they both keeps your warranty if they not harm to your device. Thats all. Using this Content Applications are "undetectable" than flashing hacked firmware. So people think that they are on safe because of service cannot detect that. If the problem is that, you can flash your TV twice with original firmware and remove manually created files at /mtd_rwarea/ will make your device looks like virgin too. So there is no difference at all.

I prefer using hacked firmware because it does not require me enter super-slow Content library menu for enabling telnet. Using this with Advanced mode, you can mount your shares at boot time too..

Warning

I wanted to say again that, this is guide to hack your device. We are not responsible any damage on your device. And I told about situation of devices warranties that uses SamyGO tools. Those are facts. But there could some services will discard this facts and wanted to charge you as telling "your device is out of warranty" even if its not because of money... These text needed to be verified by your country's "Consumer Law" too.